I read an article that basically stated that a personal touch, on the shoulder for example, would increase you tip percentage. So I thought I would give it a try.
The arrangement of the tables and booths at The Bistro presented a small dilemma for me. Typically when customers sit at a booth, they are too far into the seat for me to touch them on the shoulder when I drop off their ticket. So for this test, I could only do it if my customers sat at a table.
Here is how it went:
- At table number 53 I waited on a table of two. They were obviously husband and wife, and they ordered a normal dinner at The Bistro. Ticket total $52.96; tip total $8.50; percent 16%
- At table number 55 I waited on another table of two. This table started off with an appetizer and then ordered entrees. Ticket total $54.64; tip total $10.36; percent 19% With this table, the lady paid the bill.
- Table number 17 consisted of 2 older people. One ordered a salad; the other ordered a burger. I touched the lady on shoulder while I handed her the ticket. The man paid. Ticket total $18.12; tip $ 3.5; percent 19%
- Table number 18 consisted of a mother and her younger son. The mother ordered a salad; her son ordered a burger. I touched the mother on the shoulder when I gave her the bill. Ticket total $21.05; tip $4; percent 19%
The average tip for these is 18.25%. This percent definitely falls in my average tip range. I am not sure how much of an effect it had.
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